Shipping & Refund Policy
At Studio Boolean, we prioritise your satisfaction. Explore our transparent shipping policies to know when and how your order will arrive. Your data is safe with us — our privacy policy ensures that personal information is handled responsibly. For any questions or concerns, our contact information provides you with fast, reliable customer support.
Shipping Policy
Shipping within Australia typically takes 1–3 weeks, unless otherwise stated at checkout. Please note that many of our products are made in-house by our small team, so processing times may vary based on production volume.
All orders are shipped via Australia Post or a trusted courier service (such as Sendle, Aramex, or Couriers Please), depending on the destination and package size. Tracking details will be provided once your order has been dispatched.
International orders may take longer and can be subject to customs processing, duties, or taxes imposed by the destination country, which are the responsibility of the customer.
If you experience any issues with your order (e.g. delays, missing items, or damage), please contact us via email and our team will assist you as soon as possible.
Refund Policy
Refunds are only allowed if the item comes damaged. We do not offer refunds or exchanges for change of mind, so please choose carefully. If the item you received is damaged, defective, incorrect, or otherwise not as described, please contact us immediately so we can assist you promptly.
Contact Info
If you have any questions or are experiencing delays with your shipment, feel free to reach out to us via email at: